As there are millions of roads and points of interest, it is impossible to provide complete accuracy. Refunds are not available for missing data. There is missing map data in the update I bought. Some media can update multiple models and model years, so a return might not be necessary. Please contact the MnSOFT call center to confirm your order. Shipping costs may still apply for returns. Please visit the FAQ page on to inquire about returns. There is a 30-day return policy on all unopened packages, minus shipping costs. PayPal provides a debit or credit card option. What type of payment options are available if I choose to order by mail?Ī PayPal account, or major debit/credit card (MasterCard, American Express, Discover, Visa). How much does the map update cost to ship?Īll map updates now cost $25 USD for the media plus shipping charges. Yes the engine should be running during the update in order to keep the vehicle battery from dying.įor all eligible vehicles, visit the Global MapCare site below to download your free map. They can be as short as 20 minutes and up to 3 hours.ĭo I need to keep the car running while updating? Vehicle update times vary by model but generally newer models take less time. Map updates are not required to use the navigation system, but they are encouraged in order to get access to the latest roads and points of interest, which can change up to 15% every year. The benefit of the shipping option is that it skips the download process, which requires access to a PC and high-speed internet as the file sizes can be large. Downloading is free (though limited to certain models), while the shipping option is $25 USD plus shipping. What’s the difference between downloading the map or ordering it by mail?īoth products provide the same software. Where can I order the map update by mail? For example, if your map version is 10.47.xxx and the current version available is 13.47.xxx, you can update. If the map version starts with a lower number than the current one offered, then you can update.

How do I know if my map version is older than the current map version?

In your infotainment system, go to your system info page located in the settings to find the map version. How do I check the current map version in my vehicle? If your car has navigation, there will be a “map version” number displayed. Two ways to confirm your car has navigation - 1) look for a “MAP” hard key or 2) go to the system info page on your display screen (usually under hard key “SETUP”, then “System” or “Sys Info” on the touchscreen). Not to be confused with Android Auto or Apple CarPlay, the built-in navigation system does not require the use of any mobile phone device. How do I know if my car has a built-in navigation? Which vehicles are eligible for map updates?Īll built-in navigation equipped, or Genesis models purchased in the United States.

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